FAQ

Q 1) What is Goexpressdubai about?
We connect the best companies in Dubai with our customers to make busy life of the residents of Dubai easier by letting them get all the important documents delivered to their office or home.
Q 2) How it works?
You can find this information on the main page or in the menu: How it works.
Q 3) How looks the payment?
When a customer books any of the services he pays the booking fees to reserve the service.
Q 4) What type of payment gateway do we use?
We provide a PayPal gateway to book a service.
PayPal encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
When your information reaches the PayPal site, it resides on a server that is heavily guarded physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.
Q 5) Do you need to create pay pal account to pay for our service?
No you don’t. You can easily check out as a guest and just provide your credit card details.
Q 6) Do you pay in USD or AED?
Booking fees are deducted from your credit card in dirhams.
Q 7) Are the booking fees refundable?
Booking fees are not refundable.
Q 9) How do i pay for the selected service?
You pay directly to the PRO company.
Q 10) When my documents are collected and delivered?
PRO company you selected will inform you with regards to the collection and delivery time.
Q 11) What documents are required?
This information you can find either in our blog or from PRO company
Q 12) What about services which are not listed on Goexpressdubai.com?
Please send us your enquiry to info@goexpressdubai.com about services which you are interested and we will list it on the website.

WORKING HOURS

Sunday - Thursday
08:30 AM - 05:30 PM

CONTACT DETAILS

info@goexpressdubai.com

Level 14, Boulevard Plaza Tower 1 Downtown, Dubai, UAE

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